We package and ship your order as soon as possible (Usually within 1-3 business days).

While we will do all we can to ensure your order is delivered on time, Jeff Rubio cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, etc.

Once your order has shipped, you will receive a Shipping Confirmation email.

PHILLY PICKUP: Philadelphia locals can choose the “Local Philly Pickup ONLY” option at checkout. For additional help with local pickup and scheduling pickup times, please contact us.

Returns

At this time we are not accepting returns or refunds. However, exceptions can be made to this policy on a case by case basis. If you have a problem with your order, please contact us and we will do everything possible to remedy the situation.